Datacenter Manager, IT Operations
Job Description
You will drive continuous improvement to support the department's business objectives.Ensure Operational Resilience : Oversee the response and resolution of all data center risks, incidents, and emergency faults. You will implement and maintain robust procedures to ensure operational risks are minimized and changes are managed effectively.Manage Stakeholder Relationships : Build and maintain strong relationships with regional government departments to ensure all data center operations meet compliance requirements.Provide Technical Leadership : Serve as a key point of contact for on-site technical support. You will translate business needs into technical requirements, understand network infrastructure, and lead the implementation of cross-team projects.Develop and Mentor the Team : Be responsible for the development, training, and performance management of the on-site operations team.
You will foster a strong team culture, ensure team members are equipped to handle operational risks, and build a talent pipeline for future growth.Basic Qualifications A Bachelor's degree in Electrical or Mechanical Engineering, or a related technical field.A minimum of three years of experience as a team leader or manager in a large-scale data center (10+ MW).Proven experience leading and mentoring a team of 15 or more people.Demonstrated deep knowledge of IT operations within a data center environment.Functional knowledge of cloud technologies and architectures, as well as IT service delivery principles and best practices.Strong problem-solving and critical-thinking skills with a highly self-motivated and proactive approach to work.Familiarity with data center construction procedures is a plus.The ability to travel domestically and internationally as required, up to 50% or more at times.Bilingual proficiency in Mandarin Chinese is highly preferred, as the role will require frequent coordination with our headquarters in China.Seniority level Mid-Senior levelEmployment type Full-timeJob function Information TechnologyIndustries IT Services and IT Consulting and IT System Operations and Maintenance#J-18808-Ljbffr