Facilities Assistant/Floor Captain

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Office Assistant

Position Overview

JLL is seeking a detail-oriented and proactive Office Assistant to provide comprehensive administrative support to our Life Sciences regional account teams across EMEA. This role will support the delivery of exceptional facility management and real estate services to our pharmaceutical, biotechnology, and medical device clients while ensuring smooth day-to-day operations.

Key Responsibilities

Administrative Support

• Provide comprehensive administrative support to regional account management teams
• Manage calendars, schedule meetings, and coordinate conference calls across multiple time zones
• Prepare meeting materials, presentations, and documentation for client meetings
• Handle travel arrangements and expense management for team members
• Maintain accurate filing systems and document management (physical and electronic)

Client Account Support

• Assist with client communications and correspondence
• Support preparation of client reports, dashboards, and regular account updates
• Coordinate client meetings, site visits, and special events
• Maintain client contact databases and account information
• Process service requests and work orders through JLL systems

Project and Administrative Coordination

• Support project coordination activities including tracking deliverables and timelines
• Assist with vendor management and procurement processes
• Help coordinate facility inspections, audits, and compliance activities
• Support budget tracking and basic financial administration
• Maintain inventory of office supplies and equipment

Data Management & Reporting

• Input and maintain data in JLL's property management systems
• Assist with basic report generation and data analysis
• Support creation of presentations and communication materials
• Maintain accurate records and documentation per client requirements
• Help track KPIs and service level agreements

General Office Operations

• Answer phones and direct calls appropriately
• Greet visitors and clients professionally
• Support office organization and maintenance
• Assist with onboarding new team members
• Handle mail distribution and package coordination
• Support health and safety administrative requirements

Required Qualifications

Education & Experience

• High school diploma or equivalent required
• Associate degree or relevant certification preferred
• 2+ years of administrative or office support experience
• Experience in professional services environment preferred
• Facility management or real estate industry experience a plus

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with database management and CRM systems
• Basic understanding of project management tools
• Familiarity with digital filing systems and document management
• Ability to learn new software systems quickly

Core Competencies

• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• High attention to detail and accuracy
• Ability to handle confidential information discretely
• Professional phone manner and customer service skills
• Multi-tasking capabilities in fast-paced environment

Personal Attributes

• Proactive and solution-oriented approach
• Flexibility and adaptability to changing priorities
• Team player with collaborative mindset
• Professional appearance and demeanor
• Reliability and strong work ethic
• Cultural sensitivity for international client base

Location:

On-site -Paris, FRA

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.