SFCC Enablement lead - FR

Job Description

1. Global Enablement & Feature Activation
• Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets.
• Develop clear, business-oriented narratives to support product rollouts and new feature launches.
• Translate technical functionalities into marketing-friendly use cases, demonstrating real business impact.
• Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks.

2. Training, Education & Communication
• Lead engaging demos, training sessions, webinars, and functional workshops.
• Create high-quality enablement materials (education kits, playbooks, guides, best-practice decks).
• Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions.

3. Community Engagement & Adoption
• Animate and grow a global community of business users, fostering collaboration and best-practice sharing.
• Act as the central point of contact for local teams, gathering feedback and identifying adoption barriers.
• Monitor usage and adoption metrics, propose data-driven recommendations, and support markets in maximizing feature value.

Candidate Profile
Required Skills & Experience
• Excellent communication, enablement, and presentation skills, comfortable engaging diverse global audiences.
• Demonstrated ability to simplify complex technical concepts for marketing and business stakeholders.
• Solid understanding of Salesforce-based webmastering, SFCC content management, and digital merchandising.
• Technical familiarity with SFCC, APIs, connectors, and digital marketing technologies is a strong plus.
• Experience working in a global or matrixed organization is highly beneficial.

Languages
• Fluent English required.
• French is a plus.

Location
• Paris area (Clichy) ; remote work possible.
• Occasional onsite presence (~3 days/week on average) for key workshops, team meetings, and strategic enablement activities.