Chargé(e) d'opérations H/F

Lease a Bike is building the future of employee mobility.
We're an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike!

-> France is live since june 2025
-> First customers are onboard.

-> Now we scale.

We're looking for an Operations Intern to join the core French team and work directly with the Head of Operations. This is not a "watch and learn" internship. You'll be in the engine room, helping us build, fix, optimize, and scale.

What you'll actually do :

• Be the right hand of the Head of Operations
• Build and improve real operational processes (not slides)
• Make Customer Success & Customer Support fast, smooth, and human
• Fix broken workflows and create better ones
• Work with partners, suppliers, bike workshops
• Create simple, scalable processes, docs, and tools
• Spot problems before customers do, and solve them
• Help turn a young operation into a well-oiled machine

Who we're looking for :

• You are currently pursuing a degree in Business, Operations, Engineering, Management
• Fluent in English and French
• You like ownership
• You're structured, sharp, and hands-on
• You're fluent in French & English
• You're comfortable building from scratch
• You care about customer experience, mobility and sustainability