Publiée 20 juillet 2026
Academy - Associate Delivery Customer Success Manager
SoftwareOne
Paris, Île-de-France 93400, France
CDI
Why SoftwareOne?
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
Welcome to SoftwareOne Academy, our global program dedicated to developing the next generation of professionals. A mix of work and learning!
Are you looking for an Apprenticeship opportunity? We are hiring 2 Customer Success Managers for our Apprenticeship Program in Paris.
In this role, you will be the primary point of contact for customers, where you will manage quote creation, order processing, and day-to-day customer requests. You will be responsible for a list of accounts in the region. You will also coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely and accurate manner.
Key Responsibilities:
What we need to see from you
What's on offer
Job Function
Sales
SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.
Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.
Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
The role
Welcome to SoftwareOne Academy, our global program dedicated to developing the next generation of professionals. A mix of work and learning!
Are you looking for an Apprenticeship opportunity? We are hiring 2 Customer Success Managers for our Apprenticeship Program in Paris.
In this role, you will be the primary point of contact for customers, where you will manage quote creation, order processing, and day-to-day customer requests. You will be responsible for a list of accounts in the region. You will also coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely and accurate manner.
Key Responsibilities:
- Coordinate with the relevant Licensing Specialists to provide license knowledge and support during the sales process
- Serve as key resource for volume license offerings
- Act as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing
- Develop and maintain consultative relationships with existing customers
- Grow and maintain existing customer and partner relationships
- Establish and expand relationships with key executives and decision makers
What we need to see from you
- You can do an Apprenticeship agreement with your school/university and us for 1 year
- You manage Excel
- You have ability to:
- Show initiative
- Maintain a positive attitude
- Adapt to and embrace change in a rapidly changing environment
- Maintain and promote good client relations, maintain confidentiality of sensitive information
What's on offer
- Hybrid role
- Structured onboarding and hands-on commercial training
- International working environment
- Experience in a global software and cloud organization
Job Function
Sales
