Client Acquisition Director France

About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes' World's Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

Develop and Implement a Regional / Global Account Acquisition Plan

• Situational analysis of customer's business and opportunity bridge to RICOH strategy and offerings
• Framework for specific account priorities and actions, including activity within each stage of sales cycle
• Clear approach to meet or exceed financial and non-financial targets, including identifying gaps and taking corrective action
• Grow wallet share in strategic new business areas for RICOH with a particular focus on Workplace Experience and the customer's digital transformation journey through co-creation and strategic roadmap activities

Develop Global Customer Relationships

• Build strong senior stakeholder and operational network within the target account's organization and align to Ricoh
• Identify, develop, and maintain strong relationships within the target account team e.g. Coach, Influencer, Decision Maker, Gatekeeper, Executive
• Develop a deep understanding of the target account's business and industry / vertical market. Bring thought leadership, share insights, and challenge the target account's thinking to inspire action
• Understand the target account's investment and decision-making process

Build and Lead the Regional / Global Account Team

• Motivate and inspire a team including Regional, Local and Global stakeholders including sales, technical, and service delivery in line with Global Team Selling approach
• Sales leadership to local Operating Companies and Portfolio teams via a matrix reporting line
• Efficiently qualify opportunities - assess the fit and affordability with the target account
• Provide timely and accurate management information for business forecasting and budgeting
• Accountable for international enterprise wins in order of magnitude of $10m+ per annum

You will ideally have

Knowledge

• Fluent in English and French . Additional language(s) beneficial but not required
• A dynamic and results driven senior sales leader with strong knowledge of both consultative selling and managed services
• Experienced in global and / or regional business transactions: knowledge around legal, regulatory, commercial and operational considerations
• General knowledge and appreciation of key technology trends impacting upon target accounts
• IT literate for Microsoft Office and other business applications
• An understanding of the digital workplace and the underlying technologies

Education

• Bachelor degree or equivalent
• Masters Degree such as Executive MBA is desirable

Skills

Business and Management

• Financial acumen : experience of working to a profit and loss at deal, account or business unit level
• Forecasting, planning and budgeting abilities using CRM / Financial Planning & Analysis platforms
• Strategic vision and objectives with ability to articulate this into a concise business plan

Sales Leadership

• Strategic Visionary, adept at developing long-term sales strategies to penetrate target accounts, expand market share, and position Ricoh as an innovation leader
• Strong executive presence, comfortable in board level environment
• Consultative, value-based selling of technology-enabled business solutions. Including professional presentation delivery, negotiation and closing
• Discipline in sales process including deal qualification with commercial team
• Ability to diagnose the target account customers business to identify pain points that Ricoh can impact
• Demonstrated success in securing multi-million-dollar international enterprise target accounts, in a matrixed, global environment
• Understanding of the IT services, Audio-Visual and Outsourcing business models

Professional Experience

• Flexibility in travelling and working across global time zones
• 7+ years of regional / global account acquisition experience (focused on new logo wins)
• 5+ years consultative selling experience
• Proven track record and experience in Strategic Acct Selling to large international enterprise targets

In return for your commitment, you can expect

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

Love to Connect

You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.

Love to Grow

Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.

Love to Give Back

Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.

Love to Succeed

Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.