Senior Director Pricing & Commercial Offers

Company Description

Accor est un leader mondial de l'hospitalité, offrant des expériences dans plus de 110 pays avec 5 700 hôtels, 10 000 restaurants et bars, ainsi que des espaces de bien-être et de coworking. Le Groupe opère l'un des écosystèmes les plus diversifiés du secteur, grâce à plus de 45 marques hôtelières allant du luxe à l'économie, incluant des marques lifestyle via Ennismore. Accor s'engage à mener des actions concrètes en matière d'éthique des affaires, de tourisme responsable, de développement durable, d'engagement communautaire et de diversité & inclusion.

Avec son vaste portefeuille de 15 marques distinctives et puissantes couvrant les segments Premium, Midscale et Économique dans 48 pays, la région Europe & Afrique du Nord offre aux clients une large gamme d'expériences uniques.

Job Description

Pricing Roadmap

Define the regional pricing strategy and roadmap in collaboration with the VP Commercial Systems & Pricing and the key stakeholders, tracking performance, delivery and results.

Rate Architecture

Define and optimise the rate structure, integrating local needs with the global standards, monitoring its application and ensuring the architecture is respected throughout the network and consistency is assured

Hotel Support

Overseeing the specialist second line support required from Pricing to resolve tickets as well as dealing with general queries in an effective manner with Hotels and RMs

Hotel Distribution

Supporting the continued rollout of Hotel Distribution, providing feedback and advising on required enhancements such as additional reporting needs

Offer Committee

Leadership of the Regional Offer Committee, assessing, co-ordinating and prioritising multi-brand Promotions and Offers with RM, E-Commerce, Brand, Loyalty and Analytics teams

Campaign Solicitation and Delivery

Oversight of the solicitation process, including GM, Ops, RM and other stakeholder communication, monitoring offer availability thresholds etc. Delivering and enabling the pricing aspects of campaigns such as Rate Loading, working closely with Central and SMDL

Standards & Processes

Rigorous assessment and development of pricing/offer management activities to ensure system standards are in place and maintained.

Innovation

Monitor industry trends for the latest competitive Pricing strategies, new toolkit developments etc.

Qualifications

• Strategic and Analytical Problem Solver
• Significant technical understanding of Hotel and Distribution Systems and processes
• Ability to communicate strategically coupled with a great attention to detail
• Commercial and dynamic thinker
• Outstanding presentation skills
• Ability to lead, influence & motivate
• Fluent verbal & written English required, French,
• Hotel management, Business school
• 5-+10 years operational experience in RM or Central support working with commercial systems: CRS, PMS, Distribution systems, RMS, Upsell tools
• Deep technical understanding of Pricing tools and methodologies with a strong track record of developing effective Pricing Strategies
• Leadership and project management of large scale system deployments
• Previous team management, leading pricing specialists